Xceedance has appointed Subramanian Sankaran as its new global chief operating officer (COO) as part of its strategy to strengthen operational structure and expand globally. Sankaran brings more than 30 years of experience in global operations and transformation roles across various industries, including insurance, healthcare, finance, procurement, and human resources.
Sankaran has held senior positions at several prominent companies, including Wipro, Accenture, GeBBS Healthcare Solutions, WNS, GE Capital, and Pfizer, where he managed global teams and client portfolios in diverse market conditions. Xceedance CEO Arun Balakrishnan noted that Sankaran’s background in the insurance sector and operational leadership will be crucial in supporting the company’s cross-functional integration efforts, particularly as Xceedance operates across multiple geographies and business lines.
Recent Strategic Moves
This leadership change is part of Xceedance’s broader strategy to enhance its operational capabilities and technology offerings. In February 2025, the company acquired CIS Claim Services, a US-based firm specializing in property and casualty claims management, adding over 150 staff members and a network of field adjusters. This acquisition has broadened Xceedance’s capacity in areas such as litigated claims and alternative dispute resolution.
In March 2025, Xceedance made a strategic investment in Friendly, a San Francisco-based artificial intelligence company focused on life and health underwriting, claims processing, and risk assessment. This investment aims to support clients in the life, health, and reinsurance sectors by applying AI to meet evolving market demands.
Earlier in January 2025, Xceedance announced a partnership with mea Platform to develop generative AI applications for insurance workflows, aimed at improving operational efficiency in underwriting and claims through scalable technology solutions. These initiatives demonstrate Xceedance’s continued focus on operational expansion and the adoption of emerging technologies to meet evolving industry requirements.
