A recent survey conducted by RBC Insurance has uncovered significant gaps in group benefits coverage among Canadian employees, with particular challenges faced by women, younger professionals, and those managing chronic health conditions. The survey revealed that affordability, accessibility, and awareness are the primary barriers to adequate coverage.
Key Findings
The survey found that 75% of women respondents expressed a need for benefits addressing women’s health concerns, such as fertility and menopause services. Compared to their male counterparts, women were more likely to report limited coverage (31% vs. 22%), difficulties in booking appointments (25% vs. 17%), and cost-related barriers (68% vs. 49%). Mental health challenges were also more frequently cited by women (33% vs. 17%) as factors affecting their well-being.
The survey also highlighted the impact of chronic health conditions, with 54% of respondents reporting that they or their spouses live with at least one such condition. Among those managing physical, developmental, or mental health-related disabilities, approximately 30% stated that their coverage was inadequate, often resulting in out-of-pocket expenses that were difficult to manage. Overall, 58% of respondents cited affordability as a factor affecting their ability to access care.
Younger employees also faced distinct challenges. One in five workers aged 18 to 34 reported being unsure about the benefits available to them, compared to 13% of those aged 35 to 54 and 12% of those 55 and older. Many in this age group expressed interest in improving their financial health, reducing stress, and achieving work-life balance but cited cost (59%), lack of time (40%), and low motivation (44%) as obstacles.
Expert Insights
Tony Bruin, head of Group Benefits at RBC Insurance, emphasized the need for employers to tailor benefit solutions to meet the diverse needs of their employees. “There’s a real opportunity to close the gap between what employees need and what they receive,” Bruin stated. “The more an employer tailors and prioritizes more inclusive and relevant benefit solutions, the more they can truly support their employees.”
Bruin further noted that demographic and health-related shifts in the workforce present an opportunity for employers and providers to re-evaluate current benefits plans. “As the workforce becomes more diverse across age, gender, and health needs, employers and group benefits providers have an opportunity to reimagine what modern support looks like. When employers focus on investing in more inclusive, tailored benefits, they can boost employee satisfaction while building healthier, more engaged teams.”
Conclusion
The RBC Insurance survey underscores the importance of adapting group benefits coverage to address the evolving needs of Canadian employees. By understanding and addressing the barriers faced by various demographic groups, employers can create more inclusive and effective benefits plans.
