CFC, a UK-based specialist insurance provider, has launched a free video-based learning program designed to help brokers develop their expertise in cyber insurance. The Cyber Masterclass series is available globally at no cost and consists of modular videos covering various aspects of cyber risk and insurance.
Key Components of the Cyber Masterclass
The training program covers fundamental topics such as the evolution and economics of cybercrime, the life cycle of a cyber claim, coverage components, and client engagement strategies. It features contributions from several of CFC’s senior cyber professionals, including Lindsey Maher, Head of Cyber Development; James Burns, Global Head of Cyber; and Ash Burdon, Cyber Claims Manager.
Addressing the Knowledge Gap
The initiative aims to address the persistent knowledge gap among brokers regarding cyber risks. Maher emphasized that cyber insurance should be treated as a core offering by brokers, not as a specialist niche. “As a leader in broker education, we view it as our responsibility to fill the current knowledge gap,” Maher said. “We’ve pulled together a team of our most experienced in-house cyber professionals to create our new, free on-demand and comprehensive video learning series to help every broker become a cyber specialist.”
Additional Resources
In addition to the core video modules, CFC has released supplementary materials, including a cyber insurance guide, case studies, an interactive version of CFC’s cyber policy, and resources for handling client conversations. The Cyber Masterclass has been accredited by professional insurance bodies such as the Chartered Insurance Institute (CII) and the Irish Insurance Institute (III), allowing brokers to count the training toward their continuing professional development requirements.
The launch of the Cyber Masterclass follows CFC’s rollout of its Cyber Proactive Response (CPR) product, which includes industry-first features such as proactive coverage elements and over 30 coverage enhancements. Designed for businesses with up to £250 million in revenue, the CPR product expands on conventional cyber offerings by incorporating incident prevention measures alongside response capabilities.