Click-Ins Leverages AI to Improve Vehicle Damage Detection and Fight Insurance Fraud
Click-Ins, a company co-headquartered in Kansas City, Missouri, and Netanya, Israel, is utilizing artificial intelligence (AI) and a proprietary system that combines computer vision, photogrammetry, and simulated environments to more accurately detect vehicle damage than the human eye. The technology is being used across four main industries: insurance, vehicle rentals, auto auctions, and auto transport.
Advanced Damage Detection Technology
The company’s innovative approach involves generating ultra-realistic simulations of vehicles using its own CAD software. These digital twins are then subjected to millions of permutations, including various lighting conditions, reflections, dirt, snow, scratches, and dents, to train its AI to identify real-world damage with high precision. This method allows Click-Ins’ AI to be trained on a broad dataset, making it more effective at spotting damage compared to systems that rely on limited real-world photos.
“We see a very high level of accuracy because of the way our technology works,” Click-Ins CEO Josh Parsons said in an interview with PYMNTS. The company’s founders, Eugene Greenberg and Dmitry Geyzersky, spent seven and a half years on R&D before launching their product. Greenberg’s insurance background and Geyzersky’s experience in technology and Israeli intelligence contributed to the development of this advanced technology.
Applications Across Industries
In the insurance sector, Click-Ins’ software enables insurers to send customers a simple web app link to photograph their vehicles using guided prompts. Eight photos taken with a smartphone provide a 360-degree view of the car’s exterior, allowing the AI to detect damage with high precision even under different lighting conditions or with object reflections. This technology helps insurers establish a damage baseline before issuing a policy and automates claims processing after an incident.
The company is also working with major auction companies like OpenLane to document vehicle condition before sale, streamlining the inspection process and improving trust. Rental car companies such as Shlomo SIXT are using Click-Ins to automate pickup and drop-off inspections, reducing disputes over damage and enhancing customer satisfaction. In vehicle transport, Click-Ins is helping to standardize the before-and-after inspection process, eliminating paper forms and human subjectivity.
Future Expansion Plans
Parsons sees potential for growth in offering the tool directly to consumers as a travel insurance add-on. An inexpensive Click-Ins app for consumers could help prevent disputes between users and rental car companies. The company plans to expand its operations in North America, Asia, and South Africa, having already made inroads in Europe.
As the insurance and automotive industries continue to adopt AI solutions, Click-Ins is positioning itself at the forefront of this technological shift, providing more accurate damage detection and streamlined processes across multiple sectors.
