Aflac, a major insurance provider, revealed on Friday that it suffered a cybersecurity incident last week that may have compromised sensitive customer information. The company first detected unusual activity on its network last Thursday and quickly activated its cyber incident response protocols, successfully halting the intrusion within hours. According to Aflac’s statement, the breach was contained and did not involve ransomware, ensuring that business operations continued normally. Customers can still underwrite policies, review claims, and access usual services.
Preliminary findings indicate that the attackers likely used social engineering tactics to gain unauthorized access to Aflac’s network. The company is still in the process of assessing the full extent of the breach and cannot yet determine the total number of individuals affected. As a precautionary measure, Aflac is offering complimentary credit monitoring, identity theft protection, and Medical Shield services for 24 months to those who contact their dedicated call center.
Aflac has expressed regret over the incident and is committed to keeping stakeholders informed as the investigation progresses. The company prioritizes transparency and customer safety while navigating this cybersecurity challenge.
