Aflac, a major insurance provider, revealed on Friday that it had experienced a cybersecurity incident the previous week, potentially compromising files containing sensitive personal information, including social security numbers and health data. The company first detected unusual activity on its network last Thursday and swiftly activated its cyber incident response protocols, successfully halting the intrusion within hours. Aflac assured that its business operations remained unaffected and that its systems were not subject to ransomware. The insurance firm continues to operate normally, processing policies and claims as usual while addressing the incident. Preliminary findings indicate that the attackers employed social engineering tactics to gain network access. At this early stage of the investigation, Aflac is unable to determine the total number of individuals affected. In response, the company is offering complimentary credit monitoring, identity theft protection, and Medical Shield services for 24 months to those who contact their dedicated call center. Aflac expressed regret over the incident and committed to keeping stakeholders informed as the investigation progresses. The company is prioritizing transparency and customer support during this process.
Key Details of the Incident
- Detected suspicious network activity last Thursday
- Activated cyber incident response protocols immediately
- Intrusion stopped within hours
- No ransomware affected company systems
- Preliminary findings suggest social engineering was used
- Offering 24 months of free credit monitoring and identity theft protection
- Business operations continue as usual
- Investigation ongoing to determine full scope of incident
