Lemonade Pet Insurance Review
Lemonade provides a streamlined online pet insurance experience, making it easy to obtain quotes and manage policies through its user-friendly website and app. This review examines its plans, coverage options, and overall performance to help you determine if it’s the right choice for your pet.
Overview
Lemonade, with a NerdWallet rating of 4.0, offers accident and illness coverage for cats and dogs. The company is known for its quick claims processing. Lemonade offers an annual maximum coverage of up to $100,000 and reimbursement rates between 60% and 90%, with deductibles ranging from $100 to $750. It’s important to note that Lemonade’s coverage isn’t available in every state. The insurance policies have plan highlights that include almost immediate payment of some claims.
Pros and Cons
Pros:
- Quick claims processing
- Discounts for multiple policies and paying in full
- Donates a portion of premiums to charity
Cons:
- Not available in all states
- Coverage for certain treatments like physical therapy, acupuncture, and chiropractic care requires extra add-ons
Who is Lemonade Pet Insurance For?
Lemonade pet insurance is a good fit if you are looking for an affordable plan you can purchase and manage online.
About Lemonade Pet Insurance
Lemonade earned a 4-star rating from NerdWallet out of 5 for its overall performance. The online platform is seamless and easy to use. Lemonade offers accident and illness coverage. You can also avail of wellness plans for routine vet visits and vaccinations. However, it is important to note that some features come at an extra cost, and the service is not available in every state. Lemonade takes a flat fee from each premium, and donates any remaining funds to nonprofit organizations chosen by policyholders.
Lemonade Pet Insurance Plans and Coverage
Lemonade offers the following pet insurance plans for cats and dogs:
- Accident and Illness: This comprehensive insurance plan covers health conditions like diabetes, arthritis, and cancer, as well as injuries like cuts and fractures. The plan pays for diagnostic tests, specialized care, surgery, hospitalization, injections and prescription medications.
- Extended Coverage: Policyholders can choose a variety of add-ons to cover things like vet visit fees for accidents, physical therapy treatments, end-of-life costs, and dental illness.
- Wellness: Lemonade’s wellness plans offer discounts on routine vet visits.
- The Preventative Care package for adults covers wellness exams, fecal and parasite testing, heartworm or FeLV/FIV tests, annual bloodwork, and vaccines.
- The Preventative+ Care package for adults includes everything in the Preventative Care package, plus medication for fleas, ticks, or heartworms, and routine dental cleaning.
- The Puppy/Kitten Preventative Care package covers wellness exams, fecal and internal parasite testing, heartworm or FeLV/FIV testing, bloodwork, vaccines or boosters, flea, tick, or heartworm medication, and spaying/neutering and microchipping.
What is Not Covered?
Lemonade plans do not cover pre-existing conditions or incidents that occur during the waiting period. Bilateral conditions will not be covered if the issue is prior to the policy implementation. The plan also excludes medical waste fees and experimental treatments.
Lemonade Plan Options
- Deductibles: $100 to $750 annually.
- Reimbursement Amounts: 60%, 70%, 80%, or 90% (Lemonade applies the reimbursement percentage to your vet bill before subtracting your deductible).
- Coverage Limits: $5,000 to $100,000 per year.
Restrictions and Waiting Periods
- Age restrictions: Lemonade does not insure pets under 2 months old. Maximum age limits for enrollment may vary.
- Waiting periods: 14 days for illnesses, 30 days for orthopedic conditions, and no waiting period for accidents.
Lemonade Pet Insurance Sample Rates
The cost of Lemonade pet insurance fluctuates based on location, coverage limits, breed, and pet’s age. Example monthly premiums for dogs and cats living in Katy, Texas, are listed below:
Sample Monthly Premiums for Dogs in Katy, Texas (Accident and illness coverage with a $250 deductible, $5,000 annual coverage, and 80% reimbursement rate):
- French bulldog: Age 2 – $59, Age 8 – $115
- German shepherd: Age 2 – $32, Age 8 – $62
- Golden retriever: Age 2 – $35, Age 8 – $67
- Labrador retriever: Age 2 – $37, Age 8 – $71
- Medium mixed-breed dog: Age 2 – $31, Age 8 – $68
- Poodle: Age 2 – $32, Age 8 – $62
Sample Monthly Premiums for Cats in Katy, Texas (Same coverage limits):
- Devon rex: Age 2 – $19, Age 8 – $32
- Domestic shorthair: Age 2 – $14, Age 8 – $23
- Exotic longhair: Age 2 – $19, Age 8 – $32
- Maine coon: Age 2 – $19, Age 8 – $32
- Persian: Age 2 – $19, Age 8 – $32
- Ragdoll: Age 2 – $18, Age 8 – $30
Lemonade Pet Insurance Discounts
You can receive a 10% discount by bundling your pet insurance plan with another Lemonade policy, such as homeowners, renters, or auto insurance. There is also a discount of up to 10% for insuring two or more pets and a further 5% discount if you choose to pay annually rather than monthly.
State Availability
Lemonade sells pet insurance in 38 states and Washington, D.C. Availability may change at any time and may not be available for all pets.
Digital Experience
Lemonade’s digital platform is user-friendly. Completing quotes online takes only a few minutes, and you can purchase a policy if you are satisfied with the rate. The company also offers an app suitable for both Apple and Android devices, which simplifies the process of managing your pet insurance policy.
How to File a Claim
Claims are filed via the app. The company states that several claims are paid almost immediately.
Customer Service
The fastest way to get a response is via the chatbot function on the app or the website. You can also send an email to [email protected] or call 844-733-8666. Lemonade customers likewise have access to Chewy’s Connect with a Vet service for live chats with a veterinarian or vet tech.
What Reddit Users are Saying about Lemonade
Reddit forums show mixed reactions to Lemonade pet insurance. Positive experiences mention prompt claims processing, efficient customer service, affordable quotes, and their charitable Giveback program. Negative experiences mention claims being denied or processed slowly.
Lemonade Pet Insurance vs. Competitors
- Lemonade vs. Pumpkin: Pumpkin insures both cats and dogs and operates in every state. Pumpkin has unlimited plans available. Both Lemonade and Pumpkin offer accident, illness, and wellness plans. Pumpkin provides a straightforward rate of 80% or 90% on all plans with a 14-day waiting period for all conditions, including orthopedic injuries. For Lemonade, the waiting period for these injuries is 30 days.
- Lemonade vs. Healthy Paws: While Lemonade offers a top annual payout of $100,000, Healthy Paws provides unlimited coverage. Healthy Paws policies have no annual or lifetime maximums. Lemonade is the better fit for those interested in wellness care. Healthy Paws offers only accident and illness plans.
- Lemonade vs. Trupanion: Unlike Lemonade, Trupanion operates in all 50 states and Washington, D.C. Trupanion uses a lifetime deductible per condition rather than per year. Trupanion sells only accident and illness coverage and offers a Pet Owner Assistance package, which provides things like a reward for a lost pet and also boarding fees.
