Australia: Draft Code for Motor Vehicle Insurance and Repair Industry Unveiled
Sydney, Australia – March 7, 2025 – An Australian code administration committee (CAC) has introduced its updated motor vehicle insurance and repair industry code (draft) for public review before its formal adoption.
Businesses, individuals, and organizations are invited to provide their input through a public consultation process that commenced on March 5, 2025. The consultation period will extend for eight weeks, concluding on April 29, 2025.
This update responds to an independent assessment of the original code conducted by Dr. Michael Schaper in 2023. Following Dr. Schaper’s suggestion, a CAC was established. This committee comprises representatives from the Insurance Council of Australia and the Motor Trades Association of Australia, who collaborated with industry stakeholders to create this consultation draft.
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Downtown Sydney, Australia
The updated code (draft) is available for public review at www.mviricode.com.au. The 20-page draft aims to enhance clarity, fairness, and effectiveness in several key areas, including:
- Sanctions and penalties
- Assessment and estimation times
- Methods of repair
- Dispute resolution processes
In addition to the draft, the consultation committee has proposed changes to the code’s governance structure and the formalization of the CAC under an incorporated association.
CAC chair George Manos stated, “As a committee we have worked hard to get to this point. We want to hear from insurers and collision repairers, as well as from broader stakeholders, including government bodies across the country.” He added, “To support stakeholders, navigate the proposed new code, the CAC has developed an explanatory memorandum. Whether through the website or targeted industry engagement, the CAC has worked on making the consultation accessible for all stakeholders.”
“We want everyone to have their say. As a committee we welcome public submissions, as well as direct or confidential engagement with the Insurance Council of Australia and the Motor Trades Association of Australia.”
Submissions can also be sent via email to [email protected].
