Protect Yourself from Disaster Fraud and Scams
After a disaster, scam artists and identity thieves often try to take advantage of survivors. Be aware of suspicious activity and report it immediately.
Identifying Legitimate FEMA Housing Inspectors
A genuine FEMA inspector will:
- Never ask for your nine-digit registration number as they already have it in their records
- Always wear an official government badge for identification
- Not ask for bank information – FEMA never charges for inspections
- Not climb on roofs or enter crawl spaces
Always ask to see their official identification.
Avoiding Fake Offers of Aid
- Don’t trust anyone who asks for money for disaster assistance
- Federal agencies like DHS, FEMA, and SBA will never charge applicants for help
- Be wary of promises requiring large cash deposits or advance payments
Working with Reliable Contractors
- Use licensed local contractors with good references
- Never pay more than half of repair costs in advance
- Demand written guarantees and detailed job descriptions from contractors
Protecting Against Identity Theft
Scammers may use stolen information to apply for FEMA assistance. If you receive a FEMA letter but didn’t apply, contact our Helpline at 800-621-3362.
If you suspect identity theft, visit IdentityTheft.gov for more information.
Reporting Fraud and Scams
To report suspicious activity:
- Email FEMA Investigations: [email protected]
- Fax: 202-212-4926
- Mail: FEMA Investigations, 400 C Street SW, Suite 7SW-1009, Washington D.C., 20472-3005
- Contact your state consumer protection office
- File a complaint with the National Center for Disaster Fraud
