Corporate Insight Launches Comprehensive Research Service for Commercial Insurance Digital Capabilities
Corporate Insight (CI), a leading provider of competitive intelligence and customer experience research in the financial services industry, has announced the launch of Commercial Insurance Monitor. This new research service provides in-depth analysis of digital experiences across four key commercial insurance lines from 17 major insurance carriers.
The Commercial Insurance Monitor service tracks digital capabilities in Business Owners Policy (BOP), Workers Compensation, Commercial Liability, and Commercial Auto insurance. It offers comprehensive analysis through quarterly reports, capabilities matrices, and direct access to industry expert analysts. The research covers 17 leading commercial P&C insurance providers, including major companies like State Farm, Progressive, and Liberty Mutual.
“Commercial Insurance Monitor addresses the growing need for competitive intelligence in the rapidly evolving commercial insurance space,” said Justin Suter, Insurance Research Manager at CI. “Small business owners increasingly expect streamlined online experiences for their insurance needs.” The service aims to help insurers create best-in-class digital platforms that attract and retain business owners.
The first report from Commercial Insurance Monitor provides an overview of the current competitive landscape in commercial insurance digital capabilities. Future reports will examine specific features such as generating certificates of insurance, billing and payment capabilities, risk mitigation resources, and online quoting journeys.
The research service is part of CI’s continued expansion into specialized insurance market research, building on over 30 years of expertise in analyzing authenticated customer experiences across financial services, insurance, and healthcare. Interested parties can request a research demo from CI’s commercial insurance research team.
Corporate Insight delivers competitive intelligence, user experience research, and consulting services to leading financial services, insurance, and healthcare organizations. With its best-in-class research platform and unique approach to analyzing actual customer experiences, CI helps organizations advance their competitive position in the marketplace.
