The Next Generation of Insurance Leaders
Insurance Business America (IBA) has announced its 2024 “Rising Stars” list, showcasing the next generation of leaders in the insurance sector. This year’s honorees are stepping up to address crucial industry challenges, including a shrinking skilled workforce, an aging demographic, rapid technological shifts, regulatory changes, and evolving customer demands.
Data from the U.S. Bureau of Labor Statistics indicates that the industry faces significant attrition, with approximately 400,000 workers expected to leave by 2026. Filling these vacancies proves difficult, as less than 25% of the current workforce is under 35. Moreover, about half of the industry’s workforce is projected to retire by 2028. This creates a significant opportunity for the next generation to take the stage. Gail Audibert, industry expert and president of Audibert Associates, emphasizes the potential:
“The insurance industry has an aging population, but it’s very dynamic. The number of people going to leave is massive, and there’s not that many people who’ve entered the industry. So, anybody who’s new or early in a career, there’s going to be such a groundswell of position people moving up, there’s going to be an incredible opportunity.”
“Insurance touches every city, state, town, community in the world, and you have to have insurance. In most cases, prices go up and down in soft and hard markets but it’s a very stable industry and dates back to the Code of Hammurabi, 1750 BC.”
Identifying the Rising Stars
The winners of the Rising Stars award were chosen by an independent judging panel of industry experts. The panel included: Kim Gore from HUB International, Victoria Learned-Fenty of the Independent Insurance Agents & Brokers of America (Big I), Pamela Wheeler of NFP, Denise Campbell of Marsh, Aaisha Hamid of Alliant Insurance Services, Randi Kasongo of Travelers and the National African American Insurance Association – Los Angeles.
According to Kim Gore, “The winners really elevated in that they had a curiosity to learn. Many of them talked about how they continue their career development, their interest in things, not only just insurance, but things that are ancillary and really make a difference to the industry…They were really invested in the industry and all things that touched it, and they understood that people are the most important thing we deal with, and those relationships have to be built.”
Nominees were evaluated based on criteria including their commitment to insurance, current roles, key accomplishments, career aspirations, and contributions to the industry. Recommendations from managers and senior professionals also played a role in the selection process.
Denise Campbell stresses that the Rising Stars need to find opportunities to make their mark, regardless of their role.
“Each one of these roles will have unique perspectives and challenges that may or may not be greater than yesterday. Challenges are nothing but opportunities when met with the right attitude,”
Randi Kasongo believes these Rising Stars are poised to make a significant impact on the industry.
“More leaders are recognizing that young professionals bring fresh ideas and new perspectives to established industries, making room for meaningful contributions at the table. This should inspire young professionals to continue striving to be their best selves.”
Featured Rising Stars
Several individuals exemplify the innovative spirit of these Rising Stars:
Grayson Lamb of Brown & Riding, became a shareholder in late 2023. Lamb focuses on real estate and leverages his market knowledge to secure deals.
Katelijne van Drongelen from Arch Insurance Group, spearheaded the launch of an automated submission intake platform, anticipating that 75% of the business will run on it by the end of 2024. The platform streamlines data extraction and addresses any issues that fall outside the automated process.
Brooke Leadbetter at Amwins, who has tripled her book of business by focusing on building relationships.
Natalie Yuen of Arch Insurance Group, developed her expertise through experience and built a strong network of supporters.
The Impact of the Rising Stars
Nominees were asked to outline the most important factors contributing to rapid career advancement. The top three skills cited were hard work, emotional intelligence, and specific management training. These skills highlight the Rising Stars’ ability to think creatively and connect with their clients.
Matt Domitrovich – Amwins: Domitrovich has led a production team to over $5 million in revenue with 100% organic growth during 2024.
David Lê – Aspen Insurance Group: Lê is the Assistant Vice President of U.S. Distribution and Marketing, involved in the Gender and Inclusion Network and the DE&I committee.
Grayson Lamb – Brown & Riding: A principal and senior vice president, known for his collaborative approach.
Katelijne van Drongelen – Arch Insurance Group: Vice president, using innovation to drive positive change.
Taylor Forst – Alliant Insurance Services: Specializes in liability insurance for the real estate industry and prioritizes client relationships.
Lorenzo Marini – ARI Financial Group: A director who designs tailored life insurance policies, and prioritizes client care.
Brooke Leadbetter – Amwins: A senior VP who has grown her business significantly.
Shadi Jalali – Alliant Insurance Services: A licensed producer with a strategic mindset.
Patrick Goodwin – Arch Insurance Group: A VP with regional management responsibilities.
Tyler Jensen – InsuraRisk University: Founder and president who focuses on helping agents thrive.
Jamie Behymer – Independent Insurance Agents & Brokers of America: Oversees agent development and performance as program manager.
Natalie Yuen – Arch Insurance Group: Leads business development, emphasizing the significance of data and people.
Katelynn Fellows – Risk Placement Services: An area assistant vice president, focused on building relationships and streamlining processes.
