Northbridge Insurance Achieves JSON API Certification for FNOL Transactions
Northbridge Insurance has been certified for implementing the JavaScript Object Notation (JSON) Application Programming Interface (API) Standards developed by CSIO’s INNOTECH API Implementation Working Groups. This certification applies specifically to Northbridge’s use of JSON API Data Standards for First Notice of Loss (FNOL) transactions, enhancing data integration between insurers and broker management systems (BMS).
The JSON API Standards facilitate real-time data exchange, enabling brokers to receive claim updates directly within their BMS. This reduces the need for brokers to access insurer portals or contact insurers directly for claim-related information. By integrating FNOL APIs according to these standards, BMS vendors can allow brokers to initiate FNOL claims directly with participating insurers, including Northbridge.
Chris Harness, Chief Information Officer at Northbridge Insurance, stated that the certification confirms the insurer’s application of Data Standards that enable brokers to transmit claims information through their BMS as soon as a policyholder submits a claim. Kathryn Sinclair, Interim President at CSIO, noted that Northbridge’s adoption of the JSON API Standards demonstrates its commitment to using digital tools to support broker operations.
This achievement follows Northbridge Insurance’s previous recognition in 2023 as the first CSIO member to receive the API Security Standards Certification. The company demonstrated alignment with set standards and effectively mitigated security concerns, particularly focusing on API endpoint security.
Northbridge Insurance is a Canadian commercial insurance provider offering various coverage solutions for businesses of different sizes. As a subsidiary of Northbridge Financial Corporation, which is wholly owned by Fairfax Financial Holdings Limited, Northbridge continues to enhance its digital capabilities to support broker operations and improve service delivery.
