Cyber Attacks Hit Philadelphia Insurance and Erie Insurance
Philadelphia Insurance Cos., a subsidiary of Tokio Marine, has confirmed it’s working with law enforcement after a cyber incident compromised its network on June 9. The insurer’s IT team detected suspicious activity, prompting the company to disconnect affected systems to contain the breach.
Philadelphia Insurance is working to restore services, including online applications, email systems, and phones. “A forensic investigation is ongoing, and we have notified law enforcement,” the company stated. Policyholders can still access claims and customer service by phone while digital systems remain offline.
This incident follows a similar event at Erie Insurance, which reported network irregularities on June 7. Erie Insurance took immediate action to secure its systems and is now working with law enforcement and cybersecurity experts. The company is making “strong and steady progress” in restoring access for customers, agents, and employees, though it acknowledges that the work is complex and time-consuming.
Both companies are warning policyholders to be cautious of unsolicited communications and to verify information through official channels. These incidents highlight growing concerns about the vulnerability of operational networks in the insurance sector.
Erie Insurance ranked as the 11th-largest US homeowners multiperil insurer in 2024 with $3.33 billion in direct premiums written. Philadelphia Insurance’s parent company, Tokio Marine Holdings Inc., holds a Best’s financial strength rating ranging from A++ to A-. Erie Insurance Exchange’s operating entities are currently rated A+.
The cyber incidents at these major insurers underscore the increasing risk of cyber attacks in the insurance industry, particularly as operational networks become more interconnected.
