Chinese Insurers Show Interest in Deepseek Chatbot
China – A number of insurance companies in China are reportedly exploring the use of Deepseek, a Chinese-developed chatbot.
According to sources, major players such as PICC, New China, and Taiping are among those showing interest in integrating the technology into their operations. The chatbot could potentially enhance efficiency and improve customer service in various areas, including property and health insurance.
This development reflects the growing trend of Chinese businesses adopting advanced technologies to streamline their processes and gain a competitive edge. Specific use cases within the insurance sector could include automated claims processing, customer inquiries, and risk assessment.
The adoption of AI-powered tools like Deepseek is seen as a strategic move to modernize the insurance industry in China. Details on the specific implementation plans of the insurers are still awaited but are expected to be revealed in the coming months.
