Progressive Insurance has been recognized as a top-ranked large-size workplace in the South Florida Sun Sentinel’s Top Workplaces 2025 competition. The company, founded in the 1930s, now employs over 60,000 people nationwide and is the second-largest auto insurer in the United States. Tonya Lovely, South Florida Claims Director, attributes the company’s success to its core values and commitment to treating customers and employees with respect and empathy. “We focus on treating them with respect and empathy,” Lovely said. “We understand our customers are the very reason Progressive exists, so we are there for them in their time of need.”
Progressive’s commitment to its employees is evident in its inclusive work environment and opportunities for career advancement. Elisha Ramirez, an onboarding coach for new employees, praises the company’s support for her growth and development. “It fosters an inclusive environment where you can be your true self,” Ramirez said. “They recognize hard work and contributions, which has allowed me to experience rapid growth.”
The company’s community involvement is also noteworthy, with programs like Keys to Progress, which donates gently used cars to veterans, and the Keys to Progress Homeless Transition Program, which helps the homeless get back on their feet. Nestor Lopez, Senior Director South Florida Claims, highlights the company’s commitment to giving back to the community. “We clean up parks in our region,” Lopez said. “We have the opportunity to be impactful in the community we live in.”
Progressive’s work culture is collaborative and nurturing, with employees supporting each other through challenging times. “It’s highly technical, highly regulated, but people lift each other up,” Lopez said. The company’s commitment to its people is reflected in its motto: “Our people are the core of everything we do.”
