Browsing: customer experience

Stephen Rhee, Global Chief Digital Officer at Gallagher, discusses the importance of blending digital tools with human interaction to create excellent customer experiences in the insurance industry.

A Gallagher executive discusses the evolving insurance landscape, emphasizing the importance of balancing digital efficiency with human interaction to provide a great customer experience.

Ann Dieleman, Executive Director of the Professional Insurance Marketing Association, discusses how affinity distribution models offer a powerful approach to financial protection, adapting to meet modern needs and build lasting financial security.

Explore how financial technology (FinTech) is transforming India’s life insurance sector with new opportunities for retailers, insurers, and customers.

Pet insurer Perfect Pet, part of the Tedaisy Insurance Group, announces substantial growth, team expansion, and a new brand identity, signaling a commitment to enhanced customer experience and product innovation.