Browsing: customer satisfaction

Artificial Intelligence transforms insurance sector with 15-minute policies, 94% customer satisfaction, and breakthroughs in fraud prevention

Insurity’s 2025 Digital Experience Index survey finds 22% of respondents avoid filing claims due to complex processes, while 64% consider switching for better digital experiences

Amica Home Insurance offers a wide range of coverage options, high customer satisfaction ratings, and various discounts, making it a strong contender in the home insurance market.

Lifenet Insurance Company (JP:7157) has been recognized by J.D. Power for its customer satisfaction in direct life insurance, marking its fifth consecutive year at the top. The company attributes its success to strategic initiatives focused on technology, rebranding, and embedded services.