HO-HO-KUS, N.J., March 10, 2025 – TravMark, a specialty insurance broker with a long history of protecting travelers, including youth program and summer camp participants, has announced the appointment of Shannon Lofdahl as its new managing director. Lofdahl, formerly president and chief executive officer of Travelex Insurance Services Inc., will play a key role in broadening TravMark’s insurance offerings and shaping its future direction.
“Shannon Lofdahl is undoubtedly one of the most knowledgeable and exceptional leaders in today’s travel insurance industry,” said Mark Ceslowitz, TravMark’s president and CEO. “Her dedication, creativity, and customer-first approach align perfectly with TravMark as we approach our 25-year anniversary and look to the future. We are thrilled to welcome her to the team.”
With Lofdahl’s leadership, TravMark plans to expand its core business units focused on tour operators, summer camps, and youth travel. The company will also leverage her extensive knowledge of adjacent travel markets to develop new insurance products.
Lofdahl spent nearly three decades at Travelex, beginning her career in the call center. During her tenure, she spearheaded the development and implementation of numerous innovative products and service models, as well as expansion into new markets. She climbed the ranks to become executive vice president in 2016 and CEO in 2020.
“After taking a brief sabbatical from the industry to spend more time with my family and recharge, I realized what brings me the greatest professional satisfaction: using my creativity and expertise to help a growing company,” said Lofdahl. “TravMark, a well-established and trusted specialty insurance broker, has the drive of a start-up and is poised for significant growth. Earlier this year, the company launched its first retail products, enhanced its technical capabilities, and broadened its offerings to insure non-U.S. participants. I am excited to join the leadership team and support TravMark in strengthening existing partnerships, building new ones, and exploring market opportunities.”
Lofdahl is also a member of Chief, a private network for executive women leaders aimed at strengthening leadership, fostering collaboration across industries, and driving change.
TravMark is a customer-focused leader in the insurance sector, providing protection for travelers against delays, cancellations, medical expenses, and other unforeseen events. The company works closely with operators to design custom coverage plans not typically found in standard protection plans, specializing in areas such as travel, summer camps, conferences, educational programs, and sports.
For more information, please visit www.travmark.com or call 1-877-500-1556.
About TravMark
Established in 2000, TravMark provides a comprehensive range of business and individual insurance programs, helping travel providers and program operators meet their insurance requirements. Based in Ho-Ho-Kus, New Jersey, TravMark offers tailored insurance plans, focusing on the specific needs of the market and the evolving demands of today’s travelers.
TravMark maintains memberships with the US Travel Insurance Association (USTIA), the U.S. Tour Operator Association (USTOA), the Student Youth Travel Association (SYTA), and the American Camp Association (ACA).
